Stay safe: Scammers are calling members pretending to be Rize. We’ll NEVER call and ask for your login info, secure codes, or card numbers. If something feels off, hang up and report it to us at 800.866.6474.

Chat with Penny

Get quick answers or connect with a team member.

Live chat hours:
Mon, Tues, Thurs, Fri: 8am – 6pm
Wednesday: 9am – 6pm
Saturday: 9am – 1pm

Call us

800.866.6474

Collections – 626.618.9673 Lending – 626.382.7614 

Member Contact Center hours:
Mon, Tues, Thurs, Fri: 8am – 6pm
Wednesday: 9am – 6pm
Saturday: 9am – 1pm

Schedule a time to meet

Schedule a time that works for you to visit a location or to speak with a team member.

Make an appointment

Speak to a Rize representative

Connect with a loan consultant for a quick and easy video call.

Connect via video

Send us a secure email

Safely share your questions and documents with us.

New Year’s Day – Closed
Martin Luther King Jr. Day – Closed
Presidents Day – Closed
Memorial Day – Closed
Juneteenth – Closed
Independence Day – Closed
Labor Day – Closed
Indigenous Peoples’ Day – Closed
Veterans Day – Closed
Thanksgiving Day – Closed
Day after Thanksgiving – Closed
Christmas Eve – Closing at 1pm
Christmas Day – Closed
New Year’s Eve – Closing at 1pm

General information

Routing #

322280032

NMLS #

456631

Phone #

800.866.6474

Mailing address

PO Box 8017, El Monte CA 91734

Digital banking

Login

Mobile app

App Store
Google Play

Looking for answers?
You’ll find FAQs throughout our product pages, but for a full list in one place, check out our FAQ page. It’s a great resource for quick answers to common questions.